Northwest Correctional Complex – Tennessee

Are you looking for someone incarcerated at Northwest Correctional Complex?  Northwest Correctional Complex is a state correctional institution in the Tennessee Department of Correction.  This page tells you information about everything related to Northwest Correctional Complex such as the following:  How to do a prison inmate search.  Visiting an inmate at this prison  The prison’s address and phone number.  Sending money and mail.  And much more…

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General Prison Information

Official Name: Northwest Correctional Complex
Year Opened: 1991
State: Tennessee
County: Lake County
DOC: Tennessee Department of Correction
Security Level: Medium
Warden Name: Henry Steward

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Contact Information

In this section is the mailing address and street address for Northwest Correctional Complex. Use the mailing address if you are going to mail a letter or package to an inmate at Northwest Correctional Complex, and be sure to use the physical address if you want to know the location of the prison.

Mailing Address

Make sure to read the Inmate Mail and Package Procedures heading below if you are going to mail a package or letter to someone in prison to learn how to correctly address the letter or package, and use the right protocol for sending a package or letter. If you don’t follow the correct protocol, the letter or package might get sent back.

Northwest Correctional Complex
960 State Route 212 
Tiptonville TN, 38079

Street Address / Prison Location


Northwest Correctional Complex
960 State Route 212 
Tiptonville TN, 38079

Phone Number and Fax Number

Phone Number: (731) 253-5000
Fax Number:

Map and Directions

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Use this address if you plan to visit a prisoner. Be sure to read over the Inmate Visitation Schedule and Inmate Visitation Procedures headings further down on this page if you are going to go to visit an inmate at Northwest Correctional Complex.

Northwest Correctional Complex
960 State Route 212 
Tiptonville TN, 38079


I-40 West to Jackson Exit #79 (Dyersburg-Alamo). Take Highway 412 West. Go approximately 45 miles on Highway 412 to I-155 (St. Louis). Get off I-155 at Exit #13 (Tiptonville, Highway 78). Go North on Highway 78 for approximately 33 miles to Tiptonville. Institutions are approximately 4 miles North from Tiptonville on Highway 78.

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Phone Number

Prisoners don’t have phones in their cells, so you can’t call your inmate, but, there are some times when it might be useful to have the phone number to the facility.
(731) 253-5000

Northwest Correctional Complex inmates may be able to make calls with:

  • Calling Cards
  • Collect Calls
  • Dedicated Phone Line
  • Prison Calling Plan

Fax Number

Northwest Correctional Complex inmates don’t have faxes, so you won’t be able to send a fax to inmates, but there might be times when it is helpful to have the fax machine number to the facility.

Email Address

The email address below is the general email address for the prison. You can’t reach individuals at this email address. If you want to email a prisoner, go to the Inmate Email section below.

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Inmate and Staff Statistics

Total Inmates: 2377
Total Staff:

Inmate Email

To send an email message to a prisoner at Northwest Correctional Complex you must use an exact process to ensure that the message gets to the prisoner.

Inmate Internet Access

Prisoners don’t have access to the web.

Inmate Mail and Package Procedures

There are important protocols that you have to follow when mailing mail to a state prisoner. If you don’t follow the procedures then what you sent might be returned to you.

Before you send anything, you should read the information below:

Mail Monitoring

Prison officials open and read and inspect all received general mail. Incoming general packages and mail is able to be read as frequently as is deemed necessary to keep security or monitor a problem having to do with inmates.

How to Address a Letter to an Inmate

This is the correct format for how you must address mail to a state prisoner at Northwest Correctional Complex:

Northwest Correctional Complex
960 State Route 212 
Tiptonville TN, 38079

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Inmate Money

Every prison has a Commissary which was started to provide prisoners an account for inmate money and for buying things not issued regularly by the facility.

How to Send an Inmate Money

Anyone may deposit funds to prisoner’s Commissary accounts using Western Union or by mail.

Via U.S. Postal Service: Inmates’ families and friends can choose to send prisoners money in the postal service and must send money to the address below and do so in accordance with the directions listed below:

The money have to be in the form of a money order that is made out to the prisoner’s full committed name and complete eight-digit register number. You should use a post office money order, since all non-postal money orders processed through the National Lockbox will be kept for a 15-day hold period, during which the inmate will not get the funds. The Bureau of Prisons will return money orders that don’t have correct prisoner information but only if the envelope it was sent it has a return address. Cash and checks will not be accepted for deposit so don’t send any checks or cash.

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Inmate Locator

Prisoners are from time to time changed to various prison facilities around the state, so you may have to locate the current location of an inmate using the inmate locator. Click the link here to locate an Tennessee prison inmate.
Inmate Search

To find other Tennessee state prisons: Tennessee State Prisons

Tennessee Department of Correction Inmate Search

Inmate Visitation

Before you visit Northwest Correctional Complex, make sure you know this information:

  • Visitation Schedule
  • Visitation Rules
  • Visitation Application

Inmate Visitation Schedule

Northwest Correctional Complex Inmate Visitation Procedures

Inmate Visitor Procedures

Each Tennessee prison has its own rules for prison visits and these policies get changed often. The rules listed below could be changed since this was written, so you should also go to Northwest Correctional Complex’s official website to find the latest visitation procedures.

Visitation Sign-In and Check-In

The visitation officer will make sure all visitors sign the inmate visitors log when they enter the prison and upon departure.

Identification Required

Photo identification of all visitors is required. The best forms of id are Driver’s License and Social Security Card; but, a state issued photo id is OK.

For all of the things shown below, read the main correctional facility website as this information changes all the time:

  • Visitation Rules
  • Visitation Dress Code
  • Things You Can and Cannot Take to Visitation
  • Special Rules For Childred, Special Visits, Pastoral or Attorney Visits

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Prison Records

Info about Northwest Correctional Complex records coming.

Such as:

  • Inmate records
  • Health records.

If you have any information on these topics to share, please post a comment using the form below.

Death Row

Details about Northwest Correctional Complex death row to be added later.

If you have any information on these topics to share, please post a comment using the form below.


More information about Tennessee parole procedures to be added later.

For example:

  • Parole hearings.
  • Review boards.
  • Who qualifies for parole.

If you have any information on these topics to share, please post a comment using the form below.


Details about release procedures to be added later.

Inmate Programs

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Prison Life

More information about what life is like at Northwest Correctional Complex coming.

  • Activities.
  • Daily schedule and routine.
  • Recreational facilities available.
  • What’s allowed, and what’s not allowed.
  • What the food is like.
  • What to expect.
  • Jobs and work release available.

If you have any information on these topics to share, please post a comment using the form below.


A news section coming.


Northwest Correctional Complex photos coming.

For example, photos of:

  • Cells at Northwest Correctional Complex
  • The yard.
  • What inmates wear at Northwest Correctional Complex.

If you have any photos of Northwest Correctional Complex that you would like to share, please contact us using the ‘Contact’ link at the bottom of the page.

Prison Jobs & Hiring

Looking for a job at a correctional facility? Have experience? Have you worked at a correctional facility before?

If so, check out: Northwest Correctional Complex Jobs

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The official website: Northwest Correctional Complex Website

Victim Resources

Important Note: If you, or someone you know, are in immediate danger, call 911.

Victim’s Rights

The Victim Rights Act grants victims the following rights:

  • Victims have the right to protection from the accused.
  • Victims have the right to notification.
  • Victims have the right to attend proceedings.
  • Victims have the right to speak at criminal justice proceedings.
  • Victims have the right to consult with the prosecuting attorney.
  • Victims have the right to restitution.
  • Victims have the right to a speedy trial.
  • Victims have the right to be treated with fairness, dignity and respect.

The definition of victim includes:

  • Spouses and children of all victims.
  • Parents and guardians of minor victims.
  • Parents, guardians and siblings of mentally or physically incapacitated victims or victims of homicide.
  • Foster parents or other caregivers, under certain circumstances.

There are a number of services and programs designed to help victims and their families. You can find out about these services by contacting the courthouse, or local law enforcement agency.

Victim Notification

The Department of Justice Victim Notification System (VNS) is a system that provides victims with information pertaining to their case and/or any defendants in the case. You will receive a Victim Identification Number (VIN) and a Personal Identification Number (PIN) that will allow you to access VNS via the internet or by phone. Here, you will find information about future court hearings, historical court events, and detailed information about the defendant. This will include criminal charges filed, the outcome of charges, sentence imposed, custody location, projected release date and any other release information. The VNS website is updated daily. You will also receive any ongoing information by mail or email.

Have you, a family member or friend ever used the Victim Notification System? If so, was it effective? Did you get the information in a timely manner? Was the system difficult to use? We would like to hear from you, so please post any comments here.

Click here to tell your story

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Family Resources

Details about family resources will be posted ASAP.


Northwest Correctional Complex history coming.

Such as:

  • Famous Northwest Correctional Complex inmates.
  • Escapes and prison breaks.
  • Executions.

If you have any information on these topics to share, please post a comment using the form below.


Information About Other Tennessee State Prisons: Tennessee State Prisons

Northwest Correctional Complex Links

The official website: Northwest Correctional Complex Website
Northwest Correctional Complex Jobs

Inmate Visitation Guide

Tennessee Department of Correction Links

Tennessee Department of Correction Main Website
Tennessee Department of Correction Prison Directory
Tennessee Department of Correction Prison Map
Tennessee Department of Correction Prison Jobs
Tennessee Department of Correction Prison Inmate Search
Tennessee Department of Correction Most Wanted

Tennessee Department of Correction Visitation Policies
Sending Money to a Tennessee State Prison Inmate

Sending Mail to Tennessee State Prison Inmates
Sending Packages to Tennessee State Prison Inmates
Tennessee State Prison Inmate Phone Calls

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Tell Your Story – Write a Review of Northwest Correctional Complex

Have you ever been incarcerated at Northwest Correctional Complex? Do you have a family member or friend that is a prisoner there? Have you ever visited a prisoner at Northwest Correctional Complex?

If you have, then please tell us about it. Tell us about your prison experience so that others will know what to expect.

Things you might want to write in what you write:

  • Facility conditions
  • Prison facility and layout
  • Guards and prison staff
  • Commissary and food
  • Visitation
  • Inmates
  • Safety
  • Prison gangs
  • Prisoner programs and activities

If you are a prisoner here, include your mailing address if you want to receive letters from people.

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  1. Kristen A says:

    I have been very frustrated with how this facility has been handling a very serious situation regarding a serious and eminent threat on my fiance and the father of our two twin boys. I would like to see my boys have a chance to meet their father before this whole ordeal is over, but if the staff at this facility does not start taking the situation my fiance is in more seriously, that probably won’t happen. Not only do we have to live in fear each day that it may be the day they guards take the choice he has had to make to try to remain safe in a horrible situation (refusing a cell) away from him, we also have to deal with the fact that he is completely being denied his right to safety and can only write and hope that he will be able to reach someone who can help in time before he is put into a situation he won’t be able to make it out of. I have been told there is an investigation pending, however, I don’t understand why that is even necessary because there was already an investigation done after the first serious attempt on his life. It was determined at that time that he did qualify for protective custody. He was offered a chance to go to the minimum security facility and unfortunately got into some trouble and messed up his chance to do the remainder of his time there. It still hasn’t been explained, however, why he hasn’t been allowed to go back into protective custody, or why now it seems like no one is acknowledging the reason he was put there, and then in minimum security, in the first place, I can only pray that I will be able to reach someone that can help him in time before he is put somewhere where multiple individuals wish to do him severe harm. I can’t imagine what I would tell my two little boys when they grow up if something happened to him there and they never even got to know him. This is truly a travesty and I really hope something can be done before it is too late.

  2. Wanda K says:

    Why don’t the inmates get to eat the food they grow, seems like that would be a better way to go

  3. Deondria Wiggins says:

    Please Email to me about visiting for my Father so I’m deaf impaired Mother thank you

  4. Mary says:

    Hi. My name is Mary and I’m so sorry bout ur situation. I hope it’s gotten better by now. I don’t know if u will even see this since u wrote it last August.
    My son is in a very bad situation there as well. He got into some trouble bout 3 weeks ago and so did his cell mate. Somehow a rumor got started that he was a snitch. He does not tell on people. Also when he first got there they put him on the pod with all the gangs. He has never been in a gang and never will be. Well when the rumors started a few days ago every night since 6 or 7 gang members come to his cell with homade masks on and threaten him. The doors are very easy to get open my son tells me and so now he has to stay awake all night and try to block his door so they can’t get to him. It must be like living in hell. If u found any advocates or anyone to help u would u please email me back. I guess u would have to reply and then I can send u my email address or phone number. I’m gonna try to put my email address in this reply. I don’t know if they will publish it with an email or not. Let me just say it’s a Gmail accounts and the letters before Gmail are crottsm9. I pray ur situation worked out well. Thanks for taking time to read this. God Bless y’all.

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