Cibola County Correctional Institution

General Prison Information

Official Prison Name: Cibola County Correctional Institution
Prison Code: CIB
Prison Type: Correctional Institution
Region: South Central Region
State: New Mexico
Security Level: Low

Contact Information

Below is the street address and mailing address for Cibola County Correctional Institution. Use the mailing address if you are mailing a letter or package to an inmate there, and be sure to use the physical address if you need to know the location of the prison.

Mailing Address

Be sure to read over the Inmate Mail and Package Procedures information on this page if you are going to send something to an inmate so that you correctly address the letter or package, and do the right procedure for sending a package or letter. If you do not use the correct steps, the package or letter could not get delivered.

CI Cibola County
Correctional Institution
P.O. Box 3540
Milan NM, 87021

Street Address / Prison Location

Use the street address if you plan to visit a prisoner. Be sure to also read the Inmate Visitation Procedures and Inmate Visitation Schedule information on this page if you are going to try to visit a prisoner.

Cibola County Correctional Institution
2000 Cibola Loop
Milan NM, 87021

Phone Number

Prisoners don’t have phones, so you can’t call inmates, however, there are times when it may be helpful to know the telephone number to the prison.

(505) 285-6991

Fax Number

Prisoners don’t have faxes, so you can’t fax the inmate, but there are cases when it might be helpful to know the fax number to Cibola County Correctional Institution.

(505) 285-6886 

Email Address

This email address is the primary email for the prison. You can’t reach prisoners at this address. If you want to email a prisoner, read the Inmate Email information on this page.


Inmate and Staff Statistics

Total Inmates:   1,197 

Inmate Email

In order to send email to an inmate at Cibola County Correctional Institution you must follow an exact process to ensure that the letter gets to the prisoner.

TRULINCS – Trust Fund Limited Inmate Computer System

Prisoners are allowed to email letters only to persons listed on their approved contact list. An prisoner has to make a formal request to send and recieve emails with a person by placing that person into their contact list.

Every email is subject to monitoring. Prison inmates give their consent to getting monitored when they join the program. Family and friends of the inmate give consent to being monitored when they agree to correspondence with the prisoner and are notified each and every time that they get an email message from the prisoner.

When a person is approved that person will get an email message which directs them to the CorrLink system at
CorrLink Inmate Email System

Email correspondence must not endanger the public or the security, safety, or operation of the prison. Also, emails cannot exceed 13,000 characters. Email messages that don’t follow these rules will not get delivered.

Inmate Internet Access

Federal prisoners do not have access to the internet.

Inmate Mail and Package Procedures

There are special protocols that you have to follow when sending a package or letter to a inmate. If you don’t then the letters and packages might be returned to you.

Before you send a package or letter, you should read the links below:

Mail Monitoring

Cibola County Federal Prison officials do open and read and inspect all received general correspondence. Received general correspondence is read as frequently as is necessary to ensure safety and security or watch problems regarding any inmates.

How to Address a Letter to an Inmate

Below is the proper format for how you need to address a letter or package to a federal prisoner at Cibola County Federal Prison:

CI Cibola County
Correctional Institution
P.O. Box 3540
Milan NM, 87021

To read the entire Bureau of Prisons Policy on Correnspondence, go to: Bureau of Prisons – Correnspondence Policy

Inmate Money

Every prison has a Commissary which was started to provide a bank type account for inmate money and for buying things not issued regularly by the prison.

How to Send an Inmate Money

Friends, family, or other people can deposit money to these Commissary accounts using Western Union and the U.S. Postal Service.

Via U.S. Postal Service: An inmate’s family and friends can to send prisoners money through the mail and must send the moneyh to this address and follow the steps given below:

Federal Bureau of Prisons
Insert Valid Committed Inmate Name
Insert Inmate Eight-Digit Register Number
Post Office Box 474701
Des Moines, Iowa 50947-0001

The deposit have to be in the form of a money order that is made out to the prisoner’s full committed name and complete eight-digit register number. It is best if you use a U.S. Postal Service money order, since all non-postal money orders processed through the National Lockbox will be placed on a 15-day hold, and in this time the prisoner will not get the funds. The Bureau of Prisons will return to the sender funds that don’t have valid prisoner info if the envelope has a return address. Cash and personal checks cannot be accepted for deposit so do not send any cash or checks.

Via Western Union Quick Collect Program: Prisoner’s friends and family are also able to send prisoners money using Western Union’s Quick Collect Program. Money sent to a prisoner using the Western Union Quick Collect Program can be sent by one of these methods:

  1. At an agent location using cash. In order to locate the closest agent, you should call 1-800-325-6000 or go to
  2. By phone with a credit/debit card: Call 1-800-634-3422 and select menu option 2.
  3. Online with a credit or debit card: Go to and choose “Quick Collect.”

For every Western Union Quick Collect transaction, this info has to be included:

  1. Correct and valid Inmate Eight-Digit Register Number (entered with no spaces or dashes) followed immediately by Inmate’s Last Name
  2. Committed Inmate Full Name entered on Attention Line
  3. Code City: FBOP, DC

If the wrong register number and/or name are used and accepted and sent to the wrong federal inmate, funds might not get returned to you.

For additional info about how to send money to an inmate, go to the official Bureau of Prisons website:
Bureau of Prisons – Inmate Money

Inmate Locator

Federal inmates are frequently moved to different prisons around the nation, so sometimes you may have to find where an inmate is located using the inmate locator. Follow the link here to look up an inmate.
Inmate Search

Inmate Visitation Schedule

Visiting hours are from 8:00 AM to 3:00 PM on Friday, Saturday and Sunday, as well as every federally recognized holiday.

Inmate Visitor Procedures

Every prison has its own rules for visitation and these rules get changed frequently. The rules below could be different when you are reading this, so be sure to also check the prison’s website to find the latest rules for visitation.

Visitation Sign-In and Check-In

The visitation guard ensures each visitor signs the prison visitors log before they enter the visitation area and also when they leave.

Identification Required

Picture id of all visitors is required. Acceptable forms of id are Driver’s License and Social Security Card; although, a state issued photo id is OK.

For all of the things shown below, check out the official prison website as this info changes frequently:

  • Visitation Rules
  • Visitation Dress Code
  • Things You Can and Cannot Take to Visitation
  • Special Rules For Childred, Special Visits, Pastoral or Attorney Visits

To read the entire Cibola County Correctional Institution Visitation Guide click: Visitation Instructions

Prison Jobs & Hiring

Looking for a job at a prison? Have experience? Have you worked at a prison facility in the past?

If so, click here: Cibola County Correctional Institution Jobs


The official website: Cibola County Correctional Institution Website

Tell Your Story – Write a Review of Cibola County Correctional Institution

Have you ever been a prisoner in Cibola County Correctional Institution? Do you have a family member or friend there? Have you ever been to visit an inmate at this correctional facility?

If so, then we would like you to write a review about it. Write about your experience so that other people can find out what to expect.

Things you could put in your review:

  • Prison conditions
  • Prison layout and facility
  • Staff and guards
  • Commissary and food
  • Visitation
  • Inmates
  • Safety
  • Gang activity
  • Inmate activities and programs

If you are an inmate at this facility, include your address if you would like people to be able to send you a letter.

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